The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or gone and can change settings to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy supplier for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up without help or contact a HVAC pro like Strine's. If you’re installing it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback since the thermostat can draw ample power from other heating and cooling wires.

Sometimes, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get adequate electricity, Nest says you could have some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t switch on or turns off and on repeatedly in a short period of time.

You might believe something is up with your heating and cooling system, but if you just got the Nest, we suggest you check your thermostat initially. This is especially timely if the weather is mild, and you haven’t been relying on your heat or air conditioning much.

Our Specialists Can Solve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting without help but can’t fix the problem, a smart thermostat pro including one from Strine's can provide support. We can determine the malfunction and add a C-wire, if required.

Smart thermostats including the Nest are created to make your life simpler, through automatic energy-efficient programming and the ability to check temperatures while you’re out. It’s a time-consuming experience when yours won’t run correctly, but our heating and cooling experts at Strine's can fix the problem quickly.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, call us at 717-383-4479 to request your appointment now.